Frequently Asked Questions (FAQ)

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store’s safe checkout experience (powered by Shopify)

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Domestic shipping can take up to 5-9 business days.

Currently we don’t do International shipping.

Due to supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Learn more about our store’s safe checkout experience 

No, We ship our products in india only.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds​

No, we do not offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

Refund can be processed only if there is a quality issue.

There is No Return or Refund Policy unless there is quality issue with the product.

Please check our Terms of Service to see if you’re eligible for a refund.

Refund can be processed only if there is a quality issue.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

Consumer will be levied penalty of Rs. 199/- or order value which ever is higher in case of return due to consumer unavailability or OTP not verified while delivery.

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